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Our watch servicing


Regular service and maintenance of your timepiece is essential to ensure that your watch will last a lifetime, or for generations to come. In the interests of excellence, all servicing on Rolex, Omega, Cartier, Jaeger-leCoultre, Tudor and IWC Schaffhausen watches, will be carried out by their dedicated service centres.

Rolex servicing

Rolex is a by-word for timeless quality, from conception to the finely crafted finish, each Rolex is designed to last many lifetimes, with the correct servicing and maintenance.

As an official Rolex retailer, J. Farren Price, is authorised to receive your watch for servicing through the worldwide network of Rolex-trained watchmakers. A Rolex service includes a complete overhaul of each movement, and meticulous refinishing of each case and bracelet to restore its original lustre. Rigorous testing guarantees levels of accuracy, reliability and waterproofing.

Every timepiece that leaves a Rolex workshop complies with its original functional and aesthetic specifications and is backed by a Rolex two-year service guarantee.

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The process

We will courier your watch to the relevant brand’s Australian service centre, where a thorough service will be carried out. Services generally include the following procedures to ensure your watch is returned in perfect working order.



The watch is carefully dismantled to allow access to all working parts.


Cleaning the movement

Any residue which may have occurred on the movement is removed to prevent it hampering the accuracy of the timepiece.



To ensure prolonged life and perfectly smooth operation, the movement is delicately lubricated.


Timing calibrations

Precision is a watchword, and careful calibration ensures your time piece remains precisely on time.



The watch is refinished, a process which involves meticulous inspection of all of the components of the interior of the watch. Polishing, maintaining and repairing any necessary damage. It’s a precision task, done with extreme care so as not to compromise the waterproofing of any parts.



With equal care and exactitude, the watch is reassembled.


Waterproof test

Your timepiece will be tested and returned to you as waterproof as when you first purchased it.


Final quality control

No watch will leave until absolute quality is assured.


Provided with a two-year service guarantee

We understand how precious your timepiece is to you and will turn around your repairs as soon as possible. Contact Us today regarding your repair or maintenance query.